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Security that doesn't slow you down

SOC 2, GDPR-ready, RBAC, and data residency.

We built Pegalio for regulated industries from day one. SOC 2 Type II in progress, GDPR with DPA and subprocessors list, and self-host for teams that don't ship data outside.

01

SOC 2 Type II

Audit in progress (Q3 2026). Controls for access, change, and monitoring.

02

GDPR and DPA

Ready DPA, subprocessors list, EU data residency on Business+.

03

RBAC and audit log

16 system roles, 50+ permissions, audit log on every CUD operation.

04

SSO and MFA

OIDC, SAML, and mandatory MFA for admin roles.

05

Encryption

TLS 1.3 in transit, AES-256 at rest. Keys held in KMS.

06

Self-host

Full feature parity with hosted. Docker image for AWS/GCP/on-prem.

Subprocessors

Pegalio engages the following third parties to deliver the service. Customers can subscribe to subprocessor change notifications via [email protected].

ProviderPurposeLocation
Amazon Web Services (AWS)Primary cloud hosting (RDS, S3, ECS)us-east-1 / eu-west-1
Stripe, Inc.Payment processing and billingUnited States
ResendTransactional email deliveryUnited States
Anthropic, PBCAI features (Claude API)United States
CloudflareDNS and edge cachingGlobal
SentryError monitoringUnited States

Trust & compliance documents

Email [email protected] to request these documents under NDA. We respond within 2 business days.

  • Data Processing Agreement (DPA)PDF
  • Privacy PolicyPublic — /privacy
  • Sub-processor change logEmail digest
  • SOC 2 Type II report (in progress)Available Q3 2026 under NDA
  • Penetration test summaryAvailable under NDA

Vulnerability disclosure

Found a security issue? Email [email protected]. We acknowledge reports within 24 hours and target fixes for critical issues within 7 days. We don't pursue legal action against good-faith research conducted under our disclosure policy.

Incident response

Customer-impacting incidents trigger an in-app status banner, an email to workspace admins within 4 hours of confirmation, and a public post-mortem on /status within 5 business days.