Pegalio status

May 14, 2026 · Duration 34 minutes

• 09:46 UTCResolvedAPI response times have returned to normal across all regions. Root cause was a degraded database replica in the EU; a failover fully restored performance. No data was lost.
• 09:41 UTCMonitoringFailover to a healthy replica is complete and latency is returning to baseline. We are monitoring to confirm full recovery.
• 09:24 UTCIdentifiedThe cause was identified as a degraded database replica serving EU traffic. We have initiated a failover.
• 09:12 UTCInvestigatingWe are investigating elevated API response times affecting customers in the EU region. Other regions are unaffected.

January 9, 2026 · Duration 1 hour 12 minutes

• 18:15 UTCResolvedAll queued notifications have been delivered and delivery latency is back to normal. No notifications were lost.
• 18:02 UTCMonitoringThe notification backlog has cleared and new messages are delivering on time. We are monitoring the queue.
• 17:20 UTCIdentifiedA downstream email provider was rate-limiting delivery. Queued messages are being retried automatically; the platform itself was unaffected.
• 17:03 UTCInvestigatingWe are investigating delays in outbound email and in-app notifications. Onboarding workflows and data were not affected.